Terms & Conditions – Conscious Early Learning

Last updated: 7th April 2025

Welcome to Conscious Early Learning. These Terms & Conditions (“Agreement”) govern all purchases, enrolments, and use of services, programs, products, and memberships (“Offerings”) provided by Sarah Findlay of Conscious Early Learning (“we,” “us,” “Coach,” or “Company”), located in New Zealand.

By proceeding with any purchase or payment, you (“Client,” “you,” or “Participant”) acknowledge that you have read, understood, and agreed to be bound by these terms.

1. General

1.1 Applicability: These Terms & Conditions apply to all Offerings, including but not limited to:

Coaching programs (1:1 or group)
Digital products (ebooks, courses, masterclasses)
Memberships
Retreats and events

1.2 Legal Jurisdiction: This Agreement is governed by the laws of New Zealand. Any disputes shall be resolved exclusively in the courts of New Zealand.

1.3 Age Requirement: You represent that you are at least 18 years old or have legal guardian consent to enter this Agreement.

2. Offerings & Payment Terms

2.1 Healing Harmony 1:1 Coaching Program

Investment Options:
- $2,600 NZD pay in full
- 6-month plan: $100 NZD/week for 26 weeks
- 12-month plan: $50 NZD/week for 52 weeks
Refund Policy: No refunds once the program commences due to the personalised nature of coaching.
Cancellation: Written notice required for withdrawal; payments remain due unless otherwise agreed.
Rescheduling: Minimum 24 hours’ notice required for session changes or forfeiture applies.

2.2 Day Retreats

Prices:
- $120 NZD Early Bird (pay in full)
- $150 NZD Standard (pay in full)
- Payment plans available (4 or 8 weeks)
Refund Policy: No refunds due to upfront costs and limited availability.
Cancellation: Future payments stop upon cancellation. Non-refundable payments cannot be recovered. Transfers or gifting of spots permitted with written notice.

2.3 Treasure Chest Monthly Membership

Pricing:
- $197 NZD/month (minimum 6-month commitment)
- $997 NZD Founder’s Rate for 6 months (pay in full, non-refundable)
Cancellation: After minimum commitment, cancel with 7 days’ notice prior to next billing.
Access: Maintained while payments are current.

2.4 Digital Products, eBooks, and Masterclasses

Payment is due in full at purchase.
No refunds unless otherwise stated in the product description.

3. Refunds & Cancellations

3.1 No Refunds Policy: Due to the nature of personalised services and limited spaces, refunds are generally not provided unless mandated by law (e.g., Consumer Guarantees Act).

3.2 Cooling-Off Period:

You have a 14-day cooling-off period from the date of purchase for coaching programs and memberships.
To cancel within this period, you must notify us in writing. After this period, payments remain due even if you choose not to continue.

3.3 Program Withdrawal: Written cancellation requests must be submitted via email. Payment obligations continue unless otherwise agreed in writing.

3.4 Missed Sessions: Sessions missed without at least 24 hours’ notice are forfeited with no reschedule or refund.

4. Client Responsibilities

Attend scheduled sessions punctually or provide appropriate notice.
Engage actively and complete any assigned work.
Communicate openly and respectfully with the Coach.
Comply with local laws applicable to use of digital products or participation in programs.

5. Confidentiality & Intellectual Property

5.1 Confidentiality: All personal information and session content is confidential and will not be shared without your consent except as required by law.

5.2 Intellectual Property: All program materials, content, and intellectual property are owned by Conscious Early Learning. You may use them for personal use only and not share, reproduce, or distribute without prior written permission.

6. Disclaimers & Limitation of Liability

6.1 No Medical or Therapeutic Advice: Coaching and content do not replace professional medical, psychological, or therapeutic advice.

6.2 No Guarantees: Results depend on your commitment and participation. We do not guarantee specific outcomes.

6.3 Liability: To the maximum extent permitted by law, Conscious Early Learning is not liable for any loss, damage, or injury arising from use of our Offerings.

7. Privacy & Data Protection

Your personal information is handled in accordance with New Zealand Privacy Act 2020. We collect and store only necessary information for program delivery and communication.

8. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Any changes will be communicated via email or website notification.

9. Contact

For any questions, cancellations, or other communications, please contact:Email: sarah@consciousearlylearning.com

10. Acceptance

By completing your purchase or enrolment, you confirm that you have read, understood, and accepted these Terms & Conditions in full.